End 2024 Modell Aachen managed to x-elance GmbH as a Partner for its Q.wiki Interactive Management Platform (IMS). Though founded in June 2024, the start-up brings 30+ years of experience in organization of different sizes and industries. It provides strategic consulting to help small and medium-sized enterprises improve productivity and profitability with Q.wiki.
x-elance helps clients to understand, capture, optimize, manage, and utilize processes and knowledge across the entire value chain. The many benefits of the Q.wiki platform include real-time social collaboration and participation of all. For smaller customers, specialized partners take care of the implementation; for larger customers, this is handled by Modell Aachen. Q.wiki is cloud based, AI supported, modular and is available in German and English.
x-elance also ensures implementation by specialised partners for smaller customers and by Modell Aachen for larger customers. A key focus for the company that wants to bring it’s clients excellence and elan, is change management, user adoptions, and regular audits to ensure continuous optimization of using the Q.wiki IMS.
Improve internal communication and collaboration
“An often under-utilized potential in organizations that can increase productivity, cost-effectiveness, and net profit is in internal communication and collaboration. Companies and other organizations deploy strategies, plans, resources, people and reports. They are aligned through processes and knowledge sharing but how do we find out how well this works?” asks Philip E. van den Berg, Managing Partner and Consultant of x-elance GmbH.
He continues; “In order to optimally organize, share, update, and complement processes and knowledge with all available expertise, a participative, intuitive Interactive Management System (IMS) is needed. Q.wiki from Modell Aachen was developed with these requirements in mind. As a proven solution that has been on the market for over 15 years, it has been purchased by more than 1’400 companies and institutions.”
Making better use of the human factor
Digital transformation is usually primarily about systems, functionality and data. The human factor comes in second place, with individual performance being the main focus, leading to a personal assessment and a development plan. Q.wiki in an excellent way gives the human factor a central role in the functioning and performance of the organization. It enables maximum participation of employees in topics such as process management, knowledge management, quality management of their own area and of the whole organization. And it streamline, organizes and channels all management communication to one platform and boosts collaboration.
The involved people can make proposals for process improvement or the sharing of new knowledge, which the process owner can adopt, release for discussion, or reject. And, of course, the latter can also determine who can and who can’t provide feedback on “his/her” process, to avoid proliferation. Certification, audits, system transformation, induction of new colleagues, short-term decisions, strategic projects, everything becomes easier, more complete and faster, throughout the whole organization.
Increase personnel efficiency, net sales margin, and company value
The benefits of Q.wiki are numerous: the effectiveness and efficiency of the organization are continuously improved and adjustments to changed market or business conditions can be made at lightning speed. Employees spend less time searching for processes or knowledge, there is only one version of the truth and potential errors due to incomplete, outdated or wrong processes are eliminated. The onboarding of new employees and customers happens faster and more complete, when colleagues leave knowledge is retained.
As a result, the organization becomes more incisive, resulting in fewer mistakes, with positive effects on quality, speed, and customer satisfaction. It also increases employee satisfaction by allowing them to function better and spend less time searching for processes and knowledge. Bottom line this means increased productivity and a higher return on staff and resources, higher ROI. This is critical, if not vital, for both companies that are growing and players in stagnant markets.
excellence + elan = x-elance
Having worked with companies, systems, cultures and individuals during many years, there was one thing that shocked x-elance-founders Philip E. van den Berg and Caroline van den Berg-Kühn. How much communication and collaboration potential is untapped or ignored. “That is why in June 2024 we started a long cherished ambition: our own consulting and company coaching leveraging our over 50 years combined experience. Our aim is to help companies and individuals communicate and collaborate better with employees, customers and from person to person. We focus on the plan, the people and the performance. We are happy when clients reach a level of excellence and elan that allows them to grow, improve and thrive.”
The x-elance Vision: organizations and individuals that are fully empowered to unlock the full potential of customers, employees and resources. The x-elance Mission: provide organisations and individuals with the best technology platform and inter-personal skills to achieve their mission and business goals. The x-elance Strategy: provide strategic consulting & coaching, ensure successful implementation with partners, focus on selected vertical segments, build a scalable demand generation machine.
Modell Aachen by Ariadne
Modell Aachen has been synonymous for interactive management systems based on wiki technology since 2009. With software and management consulting, the employees of Modell Aachen accompany their clients on their way to process-oriented business management and manageable knowledge management. They combine consulting, implementation and IT expertise under one roof. And with success: with 60 employees and more than 1,800 successfully completed projects, the company is constantly growing. In 2026 Modell Aachen merges with organvision into Ariadne with offices in Aachen, Berlin, Düsseldorf und Munich. Its mission: We make interactive management systems based on wiki technology the standard throughout Europe. This is because they simplify collaboration, speed up processes and strengthen the personal responsibility of employees.
Are you interested to understand how a transparent, participative management system as leadership tool can help you to realize the full potential of your organization? Contact us to review your specific use case and how we can jointly help you design your Q.wiki Interactive Management System (IMS) for higher cost efficiency, high employees satisfaction, and happier customers.
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