Interactive Management Systems Consulting
Philip E. van den Berg, EMBA MSc
How efficacious is your organization?
Does every employee know what to do? Are their feedback on how to improve processes or work instructions captured ? And their knowledge and expertise? How much time do your employees lose by excessive search times, unnecessary repeat-searches, and enquiry times? Does work quality suffer because process descriptions and knowledge documentation are incomplete, redundant, inconsistent, outdated or inaccessible? Try Modell Aachen Q.wiki and find out how efficacious your organization can be with a collaborative, human centric, living Interactive Management System (IMS). More background infromation can be read at our Blog.
Participative, agile management through social collaboration
You might remember the case where parents couldn’t get the correct diagnoses for their child’s rare disease until they shared their issue in social media groups. This ‘together we know more than alone’-principle powers Modell Aachen’s social collaboration and interactive management system Q.wiki. It is human-centred, minimizes change effort and maximizes employee’s participation in defining requirements, shaping processes, collecting knowledge, documenting and sharing it. Once the current company structure, rules, and knowledge are reflected, it is a strong contributor to organization efficacy. Resolutions and changes are communicated directly to all.
A three phase approach for implementation succes
x-elance developed a three phase, 20-step consulting method for succesfull IMS implementation. The Pre-Implementatkion Strategic Consulting includes analyzing company goals, culture, communication, and processes, defining PM/QM/WM objectives, KPIs, and an initial planning. The Implementation focuses on deep process analysis, adoption plans with team training, roadmapping, structuring processes, and organizational change management. The Post-Implementation phase includes a full Closed Loop Feedback Review. This ensures effective deployment, full adoption, and best use of your Q.wiki solution. With that organizational processes and knowledge are aligned with your strategic goals, fostering a culture of efficiency and innovation.
The x-elance consulting offering
- Q.wiki Strategic Consulting
- Quality Management system gap analyses
- Process map (“Value chain”) creation or update
- Employee surveys
- Leadership involvement / engagement
- Q.wiki Implementation Consulting
- Project definition
- Project start
- Employee involvement / engagement
- Project implementation
- Q.wiki Optimization Consulting (post impl.)
- Utilization and usage review
- Additional process digitization
- Additional functionality / process Apps
- User acceptance strengthening
“Our Q.wiki management system is co-designed by employees and enjoys a high level of acceptance. Continuous improvement is no longer just a buzzword, it is a fact.”
ALFRED TENA
HEAD COMPLIANCE & CONTROL
LAKE SOLUTIONS, WALISSELLEN & BIRSFELDEN
“The transition to SAP went completely smoothly thanks to Q.wiki. It simplifies our work with the complex ERP tool on a daily basis.”
MANFREDE GROSSMANN
LEITER CORPORATE IT & PROJEKT EXCELLENCE
SYCOR GMBH, GÖTTINGEN
“Savings of 1.04 million Euros per year thanks to Q.wiki. We have moved away from dusty QM documentation to an interactive and accepted management system. Thanks to the permanent development of the system landscape, we have not only created a knowledge platform, but also the possibility to map processes digitally.”
THORSTEN SCHMIDT
HEAD OF QUALITY & DATA PROTECTION MANAGEMENT
PROTECTION ONE GMBH, MONHEIM AM RHEIN