Communicate & Collaborate
with Excellence & Elan
internally, with clients, and interpersonally
Interactive Management
Get the best out of your people, processes, and knowledge with an Interactive Management System (IMS). Enhance and preserve your organization’s DNA. For higher employee motivation, customer satisfaction and ROI.
Customer Engagement
Get the most out of your customer to employee interactions with an integrated 360° Customer Relationship Management (CRM) system. For improved lead nurturing, conversion rates, customer satisfaction, and ROI.
Personal Presence
Elevate the impact of your person-to-person communication, make it shine and stand out with personal presence coaching. For higher effectiveness, productivity, career chances, and job satisfaction of individuals and teams.
Improve your internal Communication & Collaboration with Interactive Management Systems
“An organization is the collective capacity of its people to create value.” (Louis V. Gerstner Jr.) To enable this, both process information and knowledge should be complete, up-to-date, and set up with the business, colleagues, and clients in mind. This requires an user friendly, well organized, participative system. That is exactly what we help you to design and implement with Modell Aachen’s AI-supported Q.wiki IMS, while fostering a culture of true collaboration and participation.
Improve your Client Communication & Collaboration with Customer Engagement Systems
“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” (Steve Jobs). Only a holistic CRM system built around the customer journey will enable truly customer centred marketing, sales, and services. This is what we help you to achieve by guiding you through the process of selecting the right technology platform, customer engagement set-up and implementation partners.
Improve your communication with Personal Presence Coaching
Are you struggling to turn your passion into confident, engaging communication? Do you feel overlooked or anxious in presentations? Our coaching helps you unlock the secrets to self-expression, authority, and presence. Stand out, enjoy the spotlight, and get noticed – all while having fun learning. Let’s win together!
Let’s talk how we can help improve your Communication & Collaboration
Yes, I want to discuss how Interactive Management Systems can help my organization.
Yes, I like to learn how Customer Engagement Systems can help my customer facing teams.
Yes, I like to learn how Personal Communication Coaching can help my people and teams.
Our partners
“During his projects for SE-Training, Philip demonstrated exceptionally proficience project management skills, highly organized and structured. He has a good understanding of the challenges of the business. He is trustworthy, honest and an effective team player.”
MIKE JOHNSON
CO-FOUNDER
SE-TRAINING
Philip is a respectful and trustworthy person, who has always shown his ability to work with all cultural backgrounds; he is a great coordinator, he encourages diversity, out of the box thinking and maintains a very good relationship with stakeholders. He is also an effective, problem solver, ambitious, who thrives in a dynamic end diverse environment.
ELVIN O.
MARKETING MANAGER
IBM UKI
Caroline’s energy is contagious. She has given me great tips and ways I can become a better and more confident presenter. She is passionate about the subject, she loves what she does and she’s really knowledgeable on it. I highly recommend working with her!
ALESSANDRA C.
MANAGEMENT CONSULTANT
BERLIN