Terms & Conditions

Last updated 01 January 2025

  1. Payment is due within 15 or 30 days after the invoice date.
  2. A consulting or coaching session cannot be cancelled but can be moved with a 48 hours notice period; it needs to be rescheduled to a date within two months of the original date
  3. If the client does not show up within 15 minutes of a session, it is deemed ‘complete’ and not refundable
  4. Invoices must be paid in full and in Swiss Francs (CHF) unless otherwise agreed in writing.
  5. Payment can be made by bank transfer to the account details provided on the invoice.
  6. A late payment fee of 1% per month started will be charged on any overdue amounts.
  7. We reserve the right to suspend delivery of services if payment is not received by the due date.
  8. Any bank charges incurred for international transfers must be paid by the customer.
  9. We reserve the right to require payment in advance for new customers or large orders.
  10. Any disputes regarding an invoice must be raised in writing within 14 days of the invoice date

x-elance GmbH, Zürich, Switzerland – CH registration number/UID: CHE-339.012.607

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